Privacy Policy

1. Who We Are

Ghost Hosts ("we," "us," or "our") is operated by Get Ghost Hosts LLC, based in Sheridan, Wyoming, United States. We provide advisory, operational, and fractional COO/CRO services to short-term and mid-term rental operators worldwide.

Contact: hello@getghosthosts.com | Website: https://getghosthosts.com

2. What Information We Collect

a) Information You Provide Directly

• First name and email address when you request the STR Rescue Checklist
• Name, email, and scheduling information when you book a strategy call through our booking widget

b) Information Collected Automatically

When you visit our website, we and our third-party partners automatically collect:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited, time on site, and navigation patterns
• Referral source

This data is collected via cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

• Deliver the STR Rescue Checklist and requested resources
• Schedule and conduct strategy calls
• Send relevant follow-up emails and marketing communications (you can opt out at any time)
• Analyze website traffic and improve our site
• Communicate with prospective and existing clients
• Comply with legal obligations

We do NOT sell, rent, or trade your personal information to third parties.

4. Third-Party Services We Use

• GoHighLevel (GHL): CRM, email marketing, booking widget — Privacy Policy
• Google Analytics: Website analytics — Privacy Policy
• LeadConnector: Appointment booking (powered by GHL) — Privacy Policy

5. Email Communications

By submitting the STR Rescue Checklist form or booking a strategy call, you agree to receive emails from Ghost Hosts. You can unsubscribe at any time via the unsubscribe link in any email or by emailing hello@getghosthosts.com. We process email communications through GoHighLevel.

6. Cookies

Our website uses cookies to improve your experience and collect analytics data. We use the following types:

• Strictly necessary cookies — required for basic site functionality
• Analytics cookies — Google Analytics, to understand how visitors use our site
• Marketing/tracking cookies — placed by third-party widgets (GoHighLevel/LeadConnector)

EU/UK visitors will be asked for cookie consent before non-essential cookies are placed. For full details, see our Cookie Policy.

7. Data Retention

We retain personal information as long as necessary to provide our services or as required by law. To request deletion of your data, email hello@getghosthosts.com — we will honor valid requests within 30 days.

8. Your Rights

GDPR (EU/UK)

You have the right to access, correct, delete, restrict processing, request portability, and withdraw consent at any time. Our lawful basis for processing is consent and legitimate interests. To exercise your rights, contact hello@getghosthosts.com.

CCPA (California)

You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do NOT sell personal information.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

We do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with their information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated policy. We encourage you to review this page periodically.

12. Contact Us